Terms of Service
Welcome to Vivid Vessel! These Terms of Service ("Terms") govern your use of our website, https://vividvessel.shop, and the purchase of our products. By accessing or using our website, you agree to these Terms. If you do not agree, please do not use our website.
1. General Information
Vivid Vessel provides metal wall art for sale. We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting.
2. Products and Orders
- Product Descriptions: We strive to provide accurate product descriptions and images. However, slight variations in color, size, or design may occur.
- Order Processing: Orders are processed within 1-2 business days.
- Delivery: Orders are delivered within 4-7 business days. Delivery times may vary based on your location and unforeseen circumstances.
- Availability: We reserve the right to limit quantities or discontinue any product at any time.
3. Pricing and Payments
- Pricing: All prices are listed in USD and are subject to change without notice.
- Payments: We accept secure online payments. By providing payment information, you warrant that you are authorized to use the payment method.
4. Returns and Refunds
- Returns: Items can be returned within 30 days of receipt. Contact us at support@vividvessel.shop to initiate a return.
- Refunds: Refunds are processed within 10 business days after the return is received and inspected.
- Restocking Fee: No restocking fees apply.
- Exchanges: To exchange an item, return the original item and place a separate order for the new one.
5. Shipping
- Free Shipping: We offer free shipping within the USA.
- Delivery Issues: If a shipment is delayed or lost, please contact us, and we will work with the carrier to resolve the issue.
6. Use of Website
- Prohibited Activities: You may not use our website for unlawful purposes, to violate any laws, or to infringe on our or others' intellectual property rights.
- Account Security: If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
7. Intellectual Property
All content on our website, including text, images, logos, and designs, is owned by or licensed to Vivid Vessel. Unauthorized use is prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state of California.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us:
- Email: support@vividvessel.shop
- Phone: +1 208-589-3105
- Address: 2579 Beverly Ave, Clovis, CA 93611, USA
By using our website and services, you agree to these Terms of Service. Thank you for choosing Vivid Vessel!